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HEALTH SERVICES AGENCY / ADMINISTRATION - Executive Director Jayme Bottke
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Requested Action(s)
recommendation
a) AGREEMENT - Request approval and authorization for the Executive Director to sign the amendment to the Misc. Agreement #2022-169 with RingCentral, Inc. for the purpose of purchasing an Avaya Cloud Office monthly subscription for a Voice Over Internet Protocol (VOIP) phone service to increase the annual compensation by $14,164.96, for a total annual amount not to exceed $52,000, effective on the date of signing and will continue until the last Order Form is terminated or expires (subject to receipt of required insurance documentation)
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Financial Impact:
The funds for this agreement are allocated across the Public Health (40121), Mental Health (40131), Drug & Alcohol (40717), and Medical Clinic (40251) budget units, in Maintenance of Equipment (53170) for the monthly subscription amount of $3,275.87 plus applicable taxes and fluctuating Federal Universal Service Recovery Fees
Background Information:
The original agreement with RingCentral, Inc was approved by the Board of Supervisors on 6/7/22. RingCentral provides Voice Over Internet Protocol (VOIP) subscription-based service. It was discovered that maximum compensation amount that was approved at the Board of Supervisors meeting of 6/7/22 did not account for fluctuating taxes or fees, such as the fluctuations of the Federal Universal Service Recovery Fee (FUSF) set by the Federal Communications Commission (FCC). This is a fee that provides support to promote access to telecommunication services at reasonable rates for those living in rural and high-cost areas, income-eligible consumers, rural health care facilities, schools and libraries. The FCC sets the applicable FUSF rate on a quarterly basis. The previous three quarter’s rates are below for reference:
For Quarter 4-2022, RingCentral FUSF rate is 12.62%.
For Quarter 1-2023, RingCentral FUSF rate is 14.31%.
For Quarter 2-2023, RingCentral FUSF rate is 12.60%.
Since the rates are determined by the FCC and not by RingCentral, we do not have exact predictions. This increase in the annual maximum compensation is meant to cover current rates and estimated future rate increases to the FUSF or other state/federal taxes or fees as necessary.