title
SOCIAL SERVICES
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Requested Action(s)
recommendation
a) OTHER THAN “A” STEP - Request approval to appoint the applicant as Eligibility Specialist I, Range 17 Step B, effective 10/23/24 or upon successful completion of all pre-employment requirements
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Financial Impact:
Appropriate funding is in the agency’s budget to cover this expenditure. The bi-weekly salary for the position Range 17 Step A is $1,515.20 ($18.94 hourly). The increased cost from A to B is approximately $1,976.00 in annual salary. The department has sufficient funds budgeted for this position. There is no impact to the General Fund.
Background Information:
The Department of Social Services requests placement at Other Than A Step, Range 17, Step B for an Eligibility Specialist I. The selected candidate for this position has more than 5 years of experience working with clients in an office setting. The candidate has experience interviewing clients, maintaining detailed records, and verifying their eligibility. Additionally, the candidate previously worked in various medical offices that required her to manage front-office operations that included handling multi-line phone systems, coordinating appointments, and insurance verification.
The Department has struggled to recruit and retain qualified candidates in the Eligibility Specialist series for a number of years. If this action is not approved, the Department will lose an opportunity to hire a well-qualified applicant.
The Personnel Office has reviewed the candidate’s qualifications and is in agreement with placement at Salary Range 17, Step B upon successful completion of all pre-employment requirements.