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HEALTH SERVICES AGENCY - Executive Director Jayme Bottke
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Requested Action(s)
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a) AGREEMENT - Request approval and authorization for the Executive Director to sign the Agreement with Netsmart Technologies for the provision of electronic health record software licenses, maintenance, and the mandatory implementation of new state requirements for CalAIM, with a maximum compensation not to exceed $2,336,049.16, effective on 5/1/25 and shall terminate 6/30/28
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Financial Impact:
The cost of the agreement is included in the requested annual budgets for budget units 40121, 40131, 40171 and 40251. These are funded through the Mental Health Services Act (MHSA) Capital Facilities and Technology (CFT) Workplan, 1991 Health Realignment, and 2011 Behavioral Health Realignment, client fees, Medi-Cal, and MediCare. There is no impact to the General Fund.
Background Information:
On 6/27/23, the Board of Supervisors approved Misc. Agreement #2023-205 with Netsmart Technologies, Inc. for the MyAvatar electronic health record licensing, maintenance, & support as well as the Revenue Cycle Management (RCM) services. On 9/24/24, the Board of Supervisors approved Amendment No. 1 (Misc. Agreement #2024-305) for the purpose of adding Revenue Cycle Management (RCM) services to the agreement, which is a comprehensive claims submission and remittance management platform that increases first-pass acceptance rates, speeds delivery to payers, and reduces denials of claims being billed to Medicare.
On 12/17/24, the Board of Supervisors approved Amendment No. 2 (Misc. Agreement #2024-377) to increase the maximum compensation and to include Application Management (AMS) consulting services to assist in fulfilling CalAIM requirements set forth by the State.
This agreement's purpose is to renew the agreement with Netsmart until 6/30/28, as well as add essential services to the scope of work including the implementation of OrderConnect for E-Prescribing and Medic...
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