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SOCIAL SERVICES
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Requested Action(s)
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a) AGREEMENT - Request approval and authorization for the Social Services Director to sign the agreement with SolutionsWest for the provision of temporary Medi-Cal support services with a maximum compensation not to exceed $250,000 effective from the date of signing through 2/28/26 (Subject to receipt of required insurance documentation)
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Financial Impact:
Funding for this SolutionsWest contract is anticipated in the FY 25/26 budget. The Medi-Cal allocation is sufficient to fully fund this contract because of continued short staffing of Eligibility Specialists. Account 5013-53230 will be able to pay this cost. There is no County share of Medi-Cal administration. There is no impact to the County General Fund.
Background Information:
This is a contract renewal. Social Services, Eligibility branch originally enlisted the assistance of SolutionsWest in November 2023 and again mid-April 2025 to help process the large volume of Medi-Cal applications and re-certifications that Social Services receives and is required to re-evaluate. The California Department of Social Services (CDSS) has reinstated pre-covid-era regulations and processing timelines and in so doing caused the number of Medi-Cal applications and re-certifications to increase substantially. Contracting for additional help in processing Medi-Cal applications and re-certifications has proved to be a workable short-term solution for meeting required workloads and timeliness deadlines.